Privacy Policy

Watch The Hype Limited is a UK registered company. Our company number is 09192824.

This privacy policy explains how we use any information we collect about you when you visit this website, order from us, fill out our forms or subscribe to our newsletter.

What information do we collect about you?

Subscribers

If you have opted-in to subscribe to our email marketing newsletter, we hold the following information:

  • Full name (only if you have supplied this yourself)
  • Email address
  • Location (country)
  • Stats on email behaviour
    • Number of opens and clicks
    • Specific links clicked

Customers

If you have ordered a product from our online store, we hold the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Information on how you found out about us
  • Details of all past orders
    • Products
    • Price
    • Discounts

Reserve forms

If you have filled out one of our reserve earplug forms, we hold the following information:

  • Full name
  • Email address
  • Number of earplugs reserved
  • Venue and event reserved at

What lawful basis do we have to collect this information?

Subscribers & reserve forms

We are lawfully allowed to hold subscriber information because of your consent. We will never collect your information without having asked you for it first, and giving you the option of positively opting-in (no pre-ticked boxes!). If you feel you have been subscribed without ever opting-in, please email us at info@watchthehype.com to let us know and we will respond within 30 days.

Customers

We are lawfully allowed to hold customer information such that we can fulfill your order from us. This is due to our contractual obligation to provide the service you have requested from us.

How do we use this information?

Subscribers

We use your name and email address to send you our marketing newsletter and enter you into our subscriber competitions. The newsletter contains news that we think you’ll find interesting plus exclusive offers and discounts on products.

We use your email behaviour stats to analyse the performance of our marketing emails.

Customers

We use your name and shipping address such that we can deliver your order to you. We use your email address and phone number to contact you with important information about your order only. Your billing address is used to confirm your card details. We keep details of your past orders such that we can access them upon your request.

We use the information on how you found out about us for analysis of how we reach our customers.

Reserve forms

We use this information to identify you, know how many earplugs you have reserved and where, and contact you with regard to your collection.

How can you access, change or delete your information?

If you would like to see your information we hold, believe it is wrong, or want it deleted, please email us at info@watchthehype.com with your request and we will fulfill it within 30 days.

Subscribers

To unsubscribe from our newsletter, please click the “Unsubscribe” link at the bottom of any newsletter we send you.

Cookies

Cookies are small pieces of data that are stored on your web browser when you land on a website. We use cookies to improve your browsing experience. For example, one cookie prevents our newsletter subscriber popup appearing after you have subscribed or asked for it not to appear again.

For more information on how our site uses cookies, head here: https://support.squarespace.com/hc/en-us/articles/360001264507

You can prevent your browser from accepting cookies however this may affect some site functionality. Please see your browser settings for more information.

Other websites

Our website contains many links to other websites. This privacy policy only applies to this website, so when you link to other websites you must refer to their privacy policy to understand how your data is handled.

Data breaches

Only company employees with reason to access your information are given access to your data. All data stored can only be accessed through password protected logins.

If your data is accessed unlawfully, we will report it to the Information Commissioner’s Office (ICO) within 72 hours. The ICO is the UK’s independent body upholding information rights. We will also inform you within this time.

Subscribers

Your information is stored via Mailer Lite. Refer to their security policy to find out more about what happens if your data is accessed unlawfully.

Customers

Your information is stored via Squarespace. Refer to their security policy to find out more about  what happens if your data is accessed unlawfully.

How can you contact us?

If you have any questions about our privacy policy or how your data is handled, please email us at info@watchthehype.com.